Last Updated: March 08, 2025

Hey there, digital trailblazers! At The Coding Nerds, we geek out on delivering top-notch services—SEO, web design, email campaigns, you name it. But if something doesn’t click, here’s our Refund Policy to debug the process. Let’s break down how we handle refunds with nerdy precision.

1. Our Commitment

We code to impress, aiming to exceed your expectations with every project. However, if you’re not vibing with the results, we’ve got a clear path for refunds—because fair play is part of our programming.

2. Eligibility for Refunds

Refunds apply under these conditions:

• Unused Services: If you cancel within 14 days of signing up and we haven’t started (e.g., no keyword research or design drafts yet), you’re golden.
• Non-Delivery: If we miss a deadline due to our glitch (not yours), we’ll refund the undelivered portion.
• No-Go’s: Completed work (e.g., a launched site) or third-party fees (e.g., FreshBooks subscriptions) aren’t refundable—once it’s coded, it’s yours!

3. How to Request a Refund

Hit us up within 14 days of your purchase or issue:

• Email info@thecodingnerds.com with your name, project details, and “Refund Request” in the subject.
• We’ll ping you back within 48 hours to confirm details—faster than a site speed tweak!

4. Processing Refunds

Once approved:

• Refunds go back to your original payment method (via FreshBooks’ system).
• Expect 5-10 business days for processing—banks can be slower than dial-up sometimes.
• You’ll get a confirmation email when it’s done.

5. Exceptions

No refunds for:

• Work already delivered or in progress (e.g., SEO audits, campaign setups).
• Changes of heart after we’ve hit “run” on your project.
• Third-party costs we’ve paid on your behalf.

6. Questions?

Stuck in a refund loop? Contact us at info@thecodingnerds.com or via our Contact page. We’re here to troubleshoot and keep things smooth.

Thanks for trusting The Coding Nerds—we’ll keep coding your success, refund or not!